What is Gaming?
Gaming encompasses activities that involve wagering money or bonuses, typically conducted in casinos or similar venues.
What is Responsible Gaming?
Responsible gaming is a key priority at WIN96. We strive to ensure that our gaming experience is enjoyable and secure for all. This includes implementing stringent measures to prevent underage individuals from accessing our gambling-related applications and providing support to those seeking assistance in managing their gaming habits.
Indicators of a Gaming Problem
- Concealing gaming activities from others
- Lying about the extent of gaming
- Believing that a significant win will resolve problems
- Difficulty controlling gaming sessions
- Continuing to play despite financial constraints
- Resorting to desperate measures to obtain funds for gaming, such as maxing out credit cards or using essential expenses
- Neglecting relationships and responsibilities due to gaming
- Denial of the problem despite concerns expressed by loved ones
How to Stop Gaming
If you or a loved one is struggling to control gaming, WIN96 offers self-exclusion and family exclusion options. These measures allow individuals to voluntarily ban themselves from playing in our casino for a specified period.
Using the Exclusion Feature
To apply for exclusion, complete the Self-Exclusion/Family Exclusion Form available at www.pagcor.ph/regulatory/responsiblegaming.php. Submit the form along with the required documentation as outlined on the PAGCOR website.
Irrevocable Exclusion
Once self-exclusion is initiated, it remains irrevocable for the first six months. Family-initiated exclusion is irrevocable for three months.
VIP Status During Exclusion
During the exclusion period, inactive gaming may result in a lapse in VIP status, similar to the consequences of not playing.
Who can I contact for more information?
You may visit www.pagcor.ph.
Who can I contact for Professional Assistance?
You may directly contact:
Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Inc.
Parañaque: (+63) 7622-0193 | 0917-5098826
New Manila: (+63) 7502-0600 | 0917-3099488
www.bridgesofhope.com.ph